Cookies, metrics, search and citizen-facing websites

Nick Breeze and I talking with Alex Henry and Helen Olsen at an ITU webinar.

“Why, where and when do citizens bail out of online transactions? How does this impact digital by default aspirations? And how can you help citizens overcome the blocks? Join ITU live and experts from the new Government Digital Service (GDS) to talk cookies, metrics and search for public sector websites.”

Despite the title, we didn’t talk about cookies much.

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