infoneed - Meeting users’ information needs

I’m interested in the findability of information and the task of meeting user’s information needs:

• How search, metadata, information architecture, design, labels and scent of information contribute to the findability of information.
• How users’ real information needs and intent are expressed in their behaviour - through searching and/or browsing
• How analysis of search metrics can provide useful customer insight

Most of the blog entries here are essentially reference notes for me. But I hope they may be of interest to a wider community.